FineCRM is a set of management application system based on B/S architecture,featuring high efficiency,high reliability and high flexibility,to integrate customer relationship management and business applications.

Design concept
FineCRM provides enterprises with business tools to support customer relationship management.The tool development took a “seven-oriented” design approach: client-oriented,channel-oriented,product-oriented,business-oriented, operation-oriented,peripheral systems integration-oriented and back-office core system-oriented.The tools are to enable system integration as well as real-time data interchange and sharing so as to help companies to achieve the goal of resources integration.

System features
supports duel host hot standby; ensures high reliability of the system.
Cache technology: enhances data access and exchange efficiency.
Rich client end technologies: improves the efficiency of data exchange, and reduces network load.
Custom-configured Windows desktop style to provide a user-friendly human-computer interface.

Applications
Can be widely applied in customer service platforms across various industries.

支持主流厂家ACD平台，集成软电话功能。

集成多媒体沟通渠道，如语音、短信、EMAIL、传真、视频等。

采用“企业总线”统一接口，便捷地与各系统（ERP、OA、专用系统）集成 （WebService、HTTP、FTP、Socket等）。

支持各主流数据库。

专业的开发团队支持，准确、及时的定制化服务及售后支持。