China telecommunications market has seen rapid development and ever-increasing opening level.It prompts the telecom operators to realize the necessity and urgency to improve the overall quality of services and provide comprehensive personalized services to customers.The Customer Service Center is an important vehicle for the telecom operators to provide high quality services,which will benefit the telecom industry to enjoy rapid and healthy development.
Contact center provides powerful,reliable and flexible application solutions.It provides a wide variety of customer services and helps to improve customer satisfaction,meanwhile building good corporate image for the telecom operators.
More products: customer information management system,video contact center system,FineCTI systems,call management,unified communications,contact centers,data networks.
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