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Solution
 
Logistics
Overview
With business expansion,it’s critical for the logistic companies to have an efficient and effective process to place orders,track and query order,and manage invoices. Intelligent multimedia information query and notification system provide the customers of logistics companies with the freight tracking and tracing function.It also helps logistics companies to call up to the owners or consignees to inform cargo information. Logistics companies can customize their own services according to demand,such as telephone booking,urging initiative,reconciliation,and etc,so as to streamline operations and reduce labor costs. More products: customer information management system,video contact center system,FineCTI systems,call management,unified communications,contact centers,data networks.

More products:
FineCRM FineVCC
FineCTI FineCDR
Unified Communications/a> Contact Center
Data  

 
成功案例
CUSTOMER SUCCESS STORY
上海汽车集团股份有限公司的前身是上海汽车股份有限公司,泛欧通信已经为上汽的乘用车公司和商用车公司提供了二套客服联络中心的平台建设、系统集成和技术支持服务。汽车客服所提供的完整的解决方案包括:Avaya全景中心系统平台、FineCRM客服信息管理系统 、与后台业务系统集成以及专业服务。
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