With the tourism industry booming,it’s essential for the tourist business to think about how to provide customers with fast and friendly service; to increase customer satisfaction and strengthen the internal management.These are also the key to sharpen the competitiveness of these companies.
We recommend you to use the contact center.
· Strong capabilities to manage travel ticketing process.The system features include: customer information management,ticketing management,outbound distribution policy management,order management,order processing time limit management,business data queries,flight delays management,distribution management,cashier management,performance assessment,individual and group operation,daily sales management,automated gross profit accounting management,sub-offices and branch management,and general manager function.
· Powerful reservation management system.Reservation management system features include: membership management and customer relationship management,hotel information and room rates management,three ways to check hotel information (Quick / combined / fuzzy),recommend appropriate hotel types and prices according to the consumer inquiry results,support multiple ways of quotations and payment,room availability pre-processing,orders generation, and fax transmission.
More products: customer information management system,video contact center system,FineCTI systems,call management,unified communications,contact centers,data networks.
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